Today, mobile website traffic is greater than desktop website traffic by a significant margin. Why not take the next step and create a mobile application for your business?
Loyalty Programs
For small businesses who already have a loyalty program, a mobile application will certainly simplify it. No longer are the days of old, tattered punch cards that get lost in your wallet or purse. With a mobile app, you can send customers coupons, track loyalty points, send them deals exclusive to members of your loyalty program, or even inform them of discount sales.
Processing Payments With Ease
Let’s say you’re trying to order food from your favorite takeout place from the comfort of your own home when you realize that you don’t have any cash on you. Fear not, you’ll still get your fried rice, for they have a mobile app that lets you pay from your couch! Having an option to pay with your mobile app eliminates the need to go to an ATM. With technology like Square, mobile payments have never been simpler. This technology is certainly useful to small businesses that deliver products, such as your favorite takeout place.
Scheduling Reminders
For businesses like salons and restaurants that take reservations, this feature will be a gigantic help. Mobile app users can schedule on it with ease and have reminders sent via SMS or app notifications. This can greatly reduce the time spent on the phone with customers trying to make a reservation, making it a better experience for both your business and the customer.
The Coolest Kid On the Block
Having a mobile app will make you stand out above the rest. I mean, it’s certainly not every day you see a small business with one. Customers will see this and subsequently view you as an outstanding business that wants to help them, whether it be with ordering a pizza or viewing your stock before stepping foot inside.
Customer Service On-the-Go
If your customers have a question about your products or services, allowing them to ask via your mobile app (or even having a handy FAQ on it) increases trust between your business and your customers. Programs like Zendesk can easily be integrated into your mobile app. After all, customer satisfaction is key.
If you’re looking to have a world-class mobile app created, try Empowered Pulse. They’re experts at creating effective mobile apps that suit your needs. Contact Empowered Pulse today.