Reputation Management Services
Reputation management is the practice of shaping public perception of a business or organization by influencing online information about that entity. You can choose what information to intentionally share online, but you cannot control the conversation about you or your brand. You need to actively influence these conversations.
CUSTOMER SERVICE IS KEY
All it takes is one unhappy customer who feels they have a bad experience to ruin your reputation. They can spread negative information about your business through social media, email worst of all, rating websites. 90% of Consumers read 10 reviews before forming an opinion about a business. Be on top of what your customers think about your business and improve your customer relationships. If you don’t manage this, your business will lose customers every day!
WE MONITOR AND IMPROVE YOUR REPUTATION
We will monitor your online reputation for you! We offer several services from notification to obtaining new testimonials and reviews, as well as public relations damage control. Our services will help you to overcome the negative results faster by putting you in control. Being proactive and treating your customers well will prevent a large percentage of the negative reviews against your reputation.
Want to know what your customers are saying about you? Go here for a FREE report on your reputation!
Feel free to contact us to see how our reputation services can work for you!