As a business, your reputation is one of your most important assets. A positive reputation follows you around — and so does a negative reputation.… Read More »Why and How to Be Proactive In Building Your Online Reputation
Smartphone apps are being used for everything nowadays, from home delivery and grocery ordering to meeting potential partners or booking movie tickets. So it should… Read More »Staffing Apps: Increasing Efficiency and Providing Information
Finding the right CRM package is a Catch-22. You’re not sure what CRM software does so you don’t know what questions to ask. But if… Read More »What Is CRM and Why Do I Need It?
Chatbots are computer programs meant to simulate human conversations with customers. Whether AI-based or flat, chatbots are a method many e-commerce businesses utilize to cut… Read More »The Importance of E-Commerce Chatbots in 2019
When used correctly, your Facebook page is a powerful marketing tool that can greatly increase your company’s profile. That goes for small and large businesses,… Read More »Tips to Make Facebook Work as a Marketing Tool
Your Digital Footprint: How Your Business is Defined By it Having an online presence for your business can mean the difference in seeing sales skyrocket… Read More »What is Local Reputation and How Does it Effect Your Business?
Everyone knows that a proper reputation management strategy includes responding to negative reviews. However, responding to positive reviews is just as important. In this article,… Read More »How to Respond to Positive Reviews Online
People hate having to wait a long time to get help on routine questions. Speeding up helpdesk response is good for business, but hiring more… Read More »Chatbots in Modern Business
Part of your reputation management strategy should be replying to reviews. This gives you a chance to show your authenticity and that you care about… Read More »How to Respond to Negative Reviews Online
Earlier, when we didn’t live in the digital age, a company’s local reputation was dependent on word of mouth. Someone who liked your product or… Read More »Establishing Your Local Reputation with the Help of Social Media and Influencers
