July 2019

How to Respond to Positive Reviews Online

by Virginia Dillinger
10th July 20191st May 2019

Everyone knows that a proper reputation management strategy includes responding to negative reviews. However, responding to positive reviews is just as important. In this article,… Read More »How to Respond to Positive Reviews Online

Chatbots in Modern Business

by Virginia Dillinger
3rd July 20191st May 2019

People hate having to wait a long time to get help on routine questions. Speeding up helpdesk response is good for business, but hiring more… Read More »Chatbots in Modern Business