Everyone knows that a proper reputation management strategy includes responding to negative reviews. However, responding to positive reviews is just as important. In this article, we will discuss tips for responding to positive reviews online.… How to Respond to Positive Reviews Online

People hate having to wait a long time to get help on routine questions. Speeding up helpdesk response is good for business, but hiring more people is expensive. Fortunately, modern technology offers an alternative: smart… Chatbots in Modern Business